+Do you offer any colocation managed services?
For those looking for managed colocation services,
we offer a
variety of server management plans which can be added to your
colocation services with us. These plans allow us to monitor the
security and uptime of your server and provide server support when
you need technical assistance. Colocation managed by ServerMania
can be setup by conting our sales team.
+Why would I choose to colocate in one of your data
centers?
ServerMania has decades of experience providing server hosting
solutions in the cloud to companies of all sizes. We have the
expertise and infrastructure available to ensure your colocation
experience is reliable and affordable. Colocating a server in a
data center means that your hardware and investment is protected
in a secure facility, and accessible on top-tier network routes.
+How is bandwidth billed for colocation?
Bandwidth is billed at the 95th percentile. Also called
“burstable
billing”, 95th percentile billing allows for a server to be billed
based on the average bandwidth usage for 95% of the month. During
the other 5% of the month, the server may exceed the average
without suffering any additional costs.
+How much bandwidth is included with each colocation
plan?
We will provide a custom quote based on the port speed and
bandwidth requirements of your project as well as the data center
selected. This will be billed at the 95th percentile.
+Are remote hands available?
Yes, we offer remote hands support in each data center for an
additional fee with our managed colocation plans. As a colocation
provider, we are committed to providing you with all the tools and
services you need to manage your servers with us.
+Is there a maximum wattage for each colocation
cabinet?
The maximum wattage that a managed colocation rack can carry will
vary depending on the electrical feeds being supplied and managed
to the cabinet as well as various other factors. Depending on the
installed equipment, a typical rack’s wattage will range from 2-3
kW.
+How many IP addresses are included?
By default we include a /29 range with each servers
colocation.
However, we can offer additional IP ranges depending on your
needs.
+What is the network port speed?
Our default data center network port speed is 1Gbps. Depending
on
your requirements, larger port speed can potentially be allocated
accordingly. Talk to one of our colocation experts for more
information.
+Are there any racking or setup fees?
Our sales team will review your requirements and advise on
any
racking or additional data center fees. This will be included in
any quote to you so that you have complete pricing information.
+What is your network uptime guarantee?
We offer a 100% network uptime guarantee with all of our
managed
colocation plans.
+Do you have staff on-site 24x7?
Each of our data centers is staffed 24x7 by security and managed
support technicians.
+Do I need to setup a contract with my own network
provider, or can this be arranged by you?
If you’re looking for a quick setup time without having to
worry
about finding a network provider, ServerMania can quote and
provision our enterprise-grade transit to your managed colocation
package. This is a great pairing to any of our colocation
solutions!
+Are there any rules or regulations in regards to
acceptable hardware being racked in the facility?
Outside of power consumption and limitations, any
equipment that
is designed to be mounted inside a cabinet that leverages standard
rack units is acceptable on our colocation racks. We don’t support
devices designed for cryptocurrency mining at this time.
+What power configuration options do you offer?
ome of the common power configurations we offer in
our data
centers include 20amp/120V and 30amp/230V. When choosing an energy
configuration, careful consideration should be given to current
and future forecasted energy consumption.
+How many cross-connects are included per cabinet and
do you offer additional cross-connects if needed?
Cross connects are not offered as part of our
standard offering
and are subject to data center availability. Our sales team can
provide pricing information to you when you cont us.
+Is there a minimum and/or maximum power draw for
Colo?
We can accommodate a wide variety of power requirements in both of
our data centers. Cont our team with your exact specifications
and we can likely accommodate your needs.
+Can an Internal connection among multiple cabinets
in the same data center be setup?
Yes, this is quite possible. One of our data center engineers can
assist you in determining the best course of action when it comes
to creating internal connections between cabinets on our managed
colocation service.
+How can I calculate my servers max energy draw?
This depends on many things including CPU
configuration/efficiency, number and type of installed hard
drives, expansion cards, server load/purpose, etc. Consult your
hardware manufacturer and/or reseller for advice on ascertaining
your system’s peak energy draw.
