+Does ServerMania offer managed colocation services?
For those looking for managed services, we offer a variety of server management plans in our colocation
facilities, which can be added to your colocation services with us. These plans allow us to monitor the security
and uptime of your server and provide computing hardware support when you need technical assistance. Colocation
managed by ServerMania can be setup by contacting our sales team.
+Why colocate in one of ServerMania's colocation data centers?
ServerMania has decades of experience providing server hosting solutions in the cloud to companies of all sizes.
We have the expertise and infrastructure available to ensure your colocation experience is reliable and
affordable. Colocating a server in a data center means that your hardware and investment is accessible on
top-tier network routes and is protected by physical security and data center staff.
+How will I be billed for colocation services?
Bandwidth is billed at the 95th percentile. Also called, burstable billing. 95th percentile billing allows for a
server to be billed based on the average bandwidth usage for 95% of the month. During the other 5% of the month,
the server may exceed the average without suffering any additional costs or hidden charges.
+How much bandwidth is included with each colocation plan?
We will provide a custom quote based on the port speed and
bandwidth requirements of your
project as well as the
data center/colocation facility selected. This will be billed at the 95th percentile
+Are remote hands available?
Yes, we provide access to on demand remote hands support in each data center for an additional fee with our
managed plans. As a colocation provider with experience working with multiple companies and colocation centers,
we are committed to providing you with all the tools and services you need to manage your servers within our
colocation data centers.
+Is there a maximum wattage for each colocation
cabinet?
The maximum wattage that a
colocation
rack space can carry will vary depending on the electrical feeds being
supplied and managed to the cabinet as well as various other factors. Depending on the installed equipment, a
typical rack’s wattage will range from 2-3 kW.
+How many IP addresses are included?
By default we include a /29 range when you rent space in a colocation facility. However, we can offer additional
IP ranges depending on your needs.
+What is the network port speed?
Our default data center network port speed is 1Gbps. Depending on your requirements, larger port speed can
potentially be allocated accordingly. Talk to one of our colocation experts for more information.
+Are there any racking or setup fees?
Our sales team will review your requirements and advise on any racking or additional data center fees. This will
be included in any quote to you so that you have complete pricing information.
+What is your network uptime guarantee?
As one of the best colocation providers, we maintain a 100% network uptime guarantee with all of our managed
plans. Contact our sales team about long term contracts and access to the best rates for this service.
+Do you have staff on-site 24x7?
Each of our data centers and their internal network infrastructure is staffed 24/7 by security and managed
support technicians.
+Do I need to setup a contract with my network provider?
No. If you’re looking for the quickest data center colocation setup for your business and don't want to worry
about finding a network provider, ServerMania can quote and provision our enterprise-grade transit to your
colocation package. This is a great pairing to any of our colocation solutions!
+Are there any rules or regulations in regards to the hardware being racked?
Outside of the resources limitations on power consumption, any equipment that leverages standard rack units is
acceptable in our colocation data center. We don’t support other computing hardware or devices designed for
cryptocurrency mining at this time.
+What power configuration options do you offer?
Some of the common power configurations we offer in our colocation data centers include 20amp/120V and
30amp/230V. When choosing an energy configuration, careful consideration should be given to current and future
forecasted energy consumption for your business service.
+How many cross-connects are included per cabinet and do you offer additional cross-connects if needed?
Cross connects are not offered as part of our standard offering and are subject to colocation data center
availability and access. Our sales team can provide business pricing when you contact us. Alternatively, please
find out more about all of
our world-class data centers.
+Is there a minimum and/or maximum power draw for a colocation space?
We can accommodate a wide variety of power requirements, equipment and services in our data centers. Contact our
team with your exact specifications and we will closely examine your requirements. Our services can likely
accommodate the future growth of your infrastructure needs.
+Can I setup internal direct connections among multiple cabinets in the same data center?
Yes. One of our data center engineers can assist you in determining the best course of action when it comes to
access and setup of infrastructure between cabinets and hardware space.
+How can I calculate my server infrastructure and resources max energy draw?
Because you are bringing your own servers over, the answer depends on many things. CPU configuration/efficiency,
number and type of installed hard drives, expansion cards, server load/purpose, can all impact the resources
used by your business servers. Consult your hardware manufacturer and/or reseller for advice on ascertaining
your system’s peak energy draw.
