How to Open a New Ticket

In this article, we will cover how to open a ticket through Surge.

1. Login to Surge

2. Click the “Submit New Ticket” link found in the “Support” section of the left menu.
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3. Enter the subject of your issue.
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4. Enter the main message for your ticket.
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5. If this ticket is about a service or device, please select them using the drop-down menus.
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6. Click the Send button found at the bottom of the page.
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That’s it! You have submitted a ticket to our support team.

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