server-management

Empowered Server Management Plan

Let our experts supervise your IT so you can focus on your business.

Supported systems

We support a wide variety of popular server configurations. Our team is expertly trained in these applications to give you the absolute best server management experience. In order for us to provide the best server management experience, you must meet the following requirements:

Operating Systems

The server must be running one of these operating systems in its current life cycle:

  • CentOS
  • Fedora
  • RedHat
  • Debian

Control Panels

The server must be running at least one of these control panels:

  • cPanel
  • WHM
  • Plesk
  • DirectAdmin
  • Virtualadmin
  • Interworx

Virtualization Platforms

The server must be running either bare metal, or one of these virtualization platforms:

  • VMware
  • Virtuozzo
  • OnApp
  • SolusVM
  • Cloudmin
  • None (Bare Metal)

Initial server setup

Once your server has been deployed, our team is ready to ensure it is properly configured and secure from day one. We can perform data migration and configuration based on your exact requirements so that your server is set up perfectly.

Initial server setup

IP/Hostname/ Control Panel/ DNS

OS & control panel installation

Initial security audit

Including hardening

ServerMania Cloud Backup

Setup and scheduling

Server migrations

For supported platforms
Control Panel migrations are limited to one instance with a maximum of 1000 accounts. Additional accounts may be subject to review and additional migration costs.
sysadmin

Server Monitoring

Our Essential package includes 24x7x365 server monitoring with guaranteed human intervention in under 15 minutes. Our server operations team will monitor these common ports for connectivity:

  • FTP (21)
  • SMTP (25)
  • WEB (80)
  • MAP (143)
  • cPanel (2082)
  • mySQL (3306)
  • SSH (22)
  • DNS (53)
  • POP (110)
  • WEB SSL (443)
  • WHM (2086)
  • 2 user defined ports

Security audit and management

Once you sign up for our Empowered package, we begin with a full security review of your server. This includes OS hardening, updates, security patching, and weekly checks to help keep your server protected.

Our team monitors for vulnerabilities and provides recommendations for system updates, patches, and hardening improvements as needed.

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  • Initial security audit including major vulnerability checks plus kernel and OS checks
  • Server Hardening and Optimization
  • DDoS Attack Mitigation
  • Rootkit Scan
  • Connectivity and SSH Hardening
  • User role and password management
  • Software firewall setup, management and updates such as OS, kernel, apache, PHP

Server performance

Our Empowered plan provides you access to an experienced team of server administrators guaranteed to keep your server running at peak performance. We conduct routine performance and health checks on your server to ensure it is running smoothly.

infrastructure
Disk Health Check
RPM integrity verification
Remote port scan
Disable unnecessary/ unsecured services
Respond to alerts

Backup management

Every mission-critical server needs a reliable backup plan. With our Empowered package, we can help set up and schedule backups using the ServerMania Cloud Backup solution.

Backups are not actively monitored or maintained by our team. We can assist with restores when needed, but customers are responsible for monitoring backup status and errors.

  • ServerMania Cloud Backup Setup

  • Backup configuration and implementation

  • Restore a server from backup

cloud-backup

Looking for more support?

Contact us today for a custom quote and we will find the best managed service for you.