Let our experts supervise your IT so you can focus on your business.
Our Essential package includes 24x7x365 server monitoring with guaranteed human intervention in under 15 minutes. Our server operations team will monitor these common ports for connectivity:
In the event of a service outage reported by our custom monitoring platform, we will contact you and follow your instructions precisely to ensure service is restored as quickly as possible.We’ll craft an action plan with you to handle any incident, for instance:
(no ping or SSH connectivity)
1. Review network connectivity and server console
2. Perform server reboot if required
3. Review server status until connectivity is restored
We support a wide variety of popular server configurations. Our team is expertly trained in these applications to give you the absolute best server management experience. In order for us to provide the best server management experience, you must meet the following requirements:
The server must be running one of these operating systems in its current life cycle:
The server must be running at least one of these control panels:
The server must be running either bare metal, or one of these virtualization platforms:
Our Empowered server management package is ideal for those looking to completely outsource their server management needs.