Essential Server Management Plan
Let our experts supervise your IT so you can focus on your business.
Essential Server Management Plan
Our Essential package includes 24x7x365 server monitoring with guaranteed human intervention in under 15 minutes. Our server operations team will monitor these common ports for connectivity:
- FTP (21)
- SMTP (25)
- WEB (80)
- IMAP (143)
- cPanel (2082)
- mySQL (3306)
- SSH (22)
- DNS (53)
- POP (110)
- WEB SSL (443)
- WHM (2086)
- 2 user defined ports
Essential Server Management
- 24x7 server monitoring at 5 minute intervals
- Immediate response and intervention during an outage
Instant outage intervention
In the event of a service outage reported by our custom monitoring platform, we will contact you and follow your instructions precisely to ensure service is restored as quickly as possible.
Report
(no ping or SSH connectivity)
Solution
1. Review network connectivity and server console
2. Perform server reboot if required
3. Review server status until connectivity is restored
Supported systems
We support a wide variety of popular server configurations. Our team is expertly trained in these applications to give you the absolute best server management experience. In order for us to provide the best server management experience, you must meet the following requirements:
Operating Systems
The server must be running one of these operating systems in its current life cycle:
- CentOS
- Fedora
- RedHat
- Debian
Control Panels
The server must be running at least one of these control panels:
- cPanel
- WHM
- Plesk
- DirectAdmin
- Virtualadmin
- Interworx
Virtualization Platforms
The server must be running either bare metal, or one of these virtualization platforms:
- VMware
- Virtuozzo
- OnApp
- SolusVM
- Cloudmin
- None (Bare Metal)
Looking for more support?
Our Empowered server management package is ideal for those looking to completely outsource their server management needs.
