Managed Services

The ideal solutions for any organization that demands the utmost in network
reliability and quality service

Essential

Our essential server management package provides basic coverage to properly setup the server operating system and migrate content from other servers. This is the perfect option for those looking for setup assistance, but would like to handle the bulk of server management themselves.


Empowered

This plan is designed for those looking for complete server management. We keep the server secure with the latest updates and security patches. We'll manage migrations and backups and proactively monitor your server 24x7 to ensure every aspect of your server is regularly running smoothly.

Account Migration
cPanel, OS, users for Essential. On-going management of account migration for Empowered.
Operating System (OS)
Install your Operating System, configuration based on server requirements
OS Security patching and performance tuning
OS Issue Troubleshooting
Network & Security
Server Network Configurations
Iptables Based (CSF) Firewall Installation and Configuration
Server Security Hardening
OS User Management
Server Security Reviews and Consultations
Control Panel (CPanel and Plesk) Istallation
Configuration Management
CP Account Management (user creation, configs, etc)
Software
Limited to the following softwares: MySQL, Apache, nginx, named/bind, iptables-based firewalls, software managed from within cPanel/Plesk, postgresql, and any other softwares mentioned in service specific contracts.
Software management services provided for services not included will be billable at 15 minute increments
Software Installation
Configuration Management
Updates / Security Patching
Performance Tuning & Troubleshooting
SSL Certificate Management
Monitoring
Monitoring Requirements Consultation (Review Setups and discuss monitoring requirements/expectations with client)
Setup monitoring based on expectations (Additional software may be required to meet customer requirements, this software may be a billable service to the client)
Backups
Design Backup Strategy Based on Client Expectations, and Suggestions from Server Mania Staff Configure Backup Solution
Monitor and Maintain Backups to ensure system reliability in case of disaster Backup Strategy may require additional software/servers which may be a billable service to the client)

Unique Requirements? Complex Architecture?

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